Support

Having trouble with the Twilightscapes app for Apple TV, iPhone or iPad — or something on this site? Get in touch and include your device and what you were doing when the problem appeared.

Email: support@twilightscapes.com

For how the app handles your data, see the Privacy Policy.

Common questions

Photos aren't loading in the app.

New collections download from twilightscapes.com the first time you open them, so a network connection is needed once per collection. After that they're cached and work offline. If a download stalls, force-quit the app and reopen it.

My wallpaper download didn't appear in Photos.

Downloads are filed into a Twilightscapes Downloads album, which requires full Photos permission. With limited or add-only access the photo still saves to your library — it just isn't filed into the album.

How do I use my downloads as a screensaver?

On Apple TV: Settings → Screen Saver → My Photos → Twilightscapes Downloads. On Mac, the built-in photo screensavers can use the same album via iCloud Photos.